Returns & Exchanges
At Eden & Om, we want your home to be a sanctuary of comfort and style; if your purchase isn't a perfect fit, we offer easy returns within 30 days of delivery. All items must be in their original, unused condition and packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing